Amazon reviews

3.5

60% would recommend to a friend

(209,257 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Apr 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Good name to have on CV Scale,scale and scale - gigantic network with over 1mill servers smart people interview process - relevant questions, friendly and professional atmosphere role changes every 6-12 months - from coder to sysadmin to netadmin, etc...

Cons

low pay compared to rivals in Dublin (Google, MS, Facebook) ridiculously poor benefits - cheapest health cover and worst pension scheme one can get on the Irish market combined with 3x years salary in case of death... no work-life balance - 10-12 hour days are the norm, 24 hour on-call shifts on consecutive days are not rare either no parking spaces for employees overtime is not paid - time in lieu is dependent on manager revolving door - main theme: stay for 2 years then leave and join the better paying Internet giants in Dublin (Google, MS, Facebook). poor facilities - place looks like crammed call centre in a third world country Avoid the following teams: DevSupport, NetOps, TechOps

3.0
Dec 24, 2010
Recommend
CEO approval
Business Outlook

Pros

1) A successful model that will one day probably make it the largest retailers in the world, 2) Pay. Employees are very well paid and it makes it hard to leave even if you are miserable. 3) Very smart, talented people to work with. 4) It is cool to say you work at Amazon.com 5) Jeff Bezos is a visionary and always thinking 10 steps ahead. Yes Jeff it is still day 1.

Cons

1) The Top Grading policy of getting rid of the bottom 10% is ridiculous. Amazon already has most of the best people. There are a lot of empty chairs. We have gotten rid of a lot of good people because they no longer met the bar. Well the bar is now too high and there are not enough candidates to fill them. We are interviewing people that we passed on years ago because we have let people go that were better then them. Those people will be let go in less than 2 years and it will cost the company a lot of time and money. Some of the great people that were let go should be hired back over the candidates that are available now. 2) People are miserable because of #1. They feel like it is only a matter of time before they are let go no matter how hard they work and how good they are. Truly a toxic environment where people are being paralyzed by feer. This is not what Jeff intended. 3) Management that is excelling and moving up are the ones that operate best in this environment and play the political game. Move to a new area. Lop off a bunch of heads (of good people) and say that you have raised the bar when in fact all you have done is create chaos and fear and actually slowed down the company from becoming the greatest retailer in the world. Shame on you it will catch up to you in the long term. 4) Some really great people no longer want to work here because of this enviroment and if you want to leave and go work for a company that does not treat people this way as a manager you may get type cast when in fact you do not believe in this at all.

1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent benefits. You can move up in the ranks if you are willing to throw people under the bus and use buzz words such as green-belt, six-sigma, standard deviation even though you don't really understand them completely.

Cons

Company motivates employees with fear and pressure. Senior management pressures associates and managers to just get the job done without offering any help or guidence. This is because the system is broken and they don't have the answers either. But instead of realizing this, they will throw you under the bus any chance they get because they fear for their reputation. Because the business model of Amazon includes very tight margins on their products, the company tries to save money everywhere; as a result, the facilities are run like sweat shops and associates are treated like slaves. In addition, equipment is very rickety and often creates safety hazards for workers. While the pay is decent, as a manager you will end up working so much overtime that your salary will be comparable to an hourly associate's (again, part of the business plan to cut costs). The retention rate for Area Managers is ridiculous--something like 2-3 months. And the reason they like to hire military is because they know veterans are likely to put up with more crap than their civilian coutnerparts. My guess is if they didn't hire military, the retention rate would be right at about 1 week. Don't be fooled by the name Amazon and the appeal that it seems to carry because it is an "innovative" dot com company. Instead, think "Online Walmart" who is actually one of their biggest (if not biggest) competitors.

Viewing 199 - 201 of 209,257 Reviews

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