Amazon reviews

3.5

60% would recommend to a friend

(209,210 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- If you are a college hire, you will learn a lot, from discussing business requirements, writing tech specs, coding and testing, to deploying features to productions. You will learn them all. - Project is very cool sometimes, but get buried so much under processes and guidelines. Just let me build the thing already. - What else? What else is there? I don't know. Probably nothing else.

Cons

- Healthcare and Benefits: from what I hear from my friends working at other tech companies, Amazon pretty much has nothing. Just nothing. - Work Equipment: horrible. I am still using the Macbook from 2011 and not allowed to upgrade to newer machine until 2017. I would have to pay out of my pocket for memory upgrade and switch from normal hard drive to ssd. Of course, all in the name of "Frugality". I am just not sure how it can be frugal where I have to spend a lot of time waiting for things to run and process while on the clock. And once upon a time, we were so looking forward to acquire monitor from interns who are about to leave, because Amazon would refuse to give us two monitors of 22". Luckily, at least that's over. - Performance Review and Salary: I have had many reviews so far and it always seems subjective. Like April this year, I got exceed for engineer rating and solid for leader principle, and I got <2% pay raise. Total compensation, stock included, goes down from last year. In another word, I get a pay cut for a good performance review. Who does that? Talked to manager and HR, nothing they can do about it. And thanks to Glassdoor, I know that I am underpaid even comparing to other engineers at the same level at the SAME company. - Retention rate is very low. My department is considered one of the good one in term of work life balance and everybody is nice and such, But people keep leaving. Business keeps asking for projects to be built while we don't have enough resources and don't even care about operational support. They just want things to be done for their own promotion, then get promoted, and leave the burden behind. Engineers are quoted on their words about "rough/initial" estimation and got pressured onto that "promises" to get things done. Inexperienced engineers make that amateur mistakes all the times and burn themselves out. Engineers like me stay in the department because of promises about promotion, different and interesting project, but of course pay raise is kinda out of question but only for a very few people. (Perhaps I am not that good of an engineer. If so, why even bother rating me exceed in engineer performance many years in a row?) - Technical challenge: not much. Once you passed the first 1 or 2 years of learning as new hires, it pretty much dies down from there. - Pager (it especially sucks if your team has less than 5 people. That means you would be oncall once a month or more) - Mentor: hit and miss. I am fortunate to have some very great mentors. But my friends seem to have a complete opposite of spectrum. He has to learn everything, plays nice with his mentor although that mentor is not even helpful. - Managers and some engineers tend to present the Amazon's problem in a very engineer way: it is not perfect and very challenging but there will always be room for improvement and you can contribute to that. Sure, it's possible, if only you work their days and nights, weekend included to get your work done and achieve those goals. You probably ask why I am still working there after so many complaints I made above. Well, I love my teammates. They are some of the best engineers I have had a chance to work with. They are all moving on now. I am the last man standing. Prepping for the interviews now. If you are working for Amazon, move on, NOW. If you plan to work for Amazon, at least ask for the ton of money or a very special project. Last word, just get out.

1.0
Mar 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Customer-centric. People are generally impressed when you tell them you work at Amazon.

Cons

"Ownership" is a double-edged sword. When you "own" something and things go well there is no praise. God help you if you "own" something and things go wrong - errors are never forgiven. Often you are blamed for things that you do not "own" as well. Terrible middle management (Directors/Senio managers) for the most part. VPs and SVPs seem better - atleast the ones I've interacted with seem humble. Many Amazonians who've been there for 2+ years know how to game the system. Do minimum work while "pushing back". Terrible for new-comers to the company, there is no help getting ramped up in a culture that is so selfish and individualistic. Your manager "owns" your review - so if you want to "do well" make sure your manager has a good opinion of you, doesnt matter what work you actually do - just ensure your manager thinks you are working hard - and you will stay happy at Amazon for many years.

1.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The salary and signing bonus are pretty good. Amazon might look good on your resume. You may gain a good reference or two.

Cons

Pay is ultimately lower than most companies, due to the number of hours required to perform the three jobs you are doing, for the one job offer you accepted. Too many meetings, not enough meeting minutes. Lack of communication between departments. Fighting fires daily can grow tiresome. Unrealistic project deployment dates. No work/life balance.

Viewing 151 - 153 of 209,210 Reviews

Glassdoor has 250,583 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.