Amazon reviews

3.5

60% would recommend to a friend

(209,160 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

You will meet a lot smart people, I'm not saying you will benefit from that. You will have a job and get paid, and have on your CV you worked for a "giant" (a fallen one in my eyes) like Amazon.

Cons

Operations or "on-call" - which is split between in hours and out of hours sucks it's the worst kind of operations, you can only compare it to the chinese/indian sweatshops in which kids work for a dollar for the entire week. They expect you to be "on-call" during the week form 6h to 18h (with 20min response time to tickets and less than that for conference calls), which entails that you are tethered to a high speed internet connection (so you have to stay at home) and only if you are engaged for more then 4h you are entitled to half a day off, which you have to take within next two weeks. For morning on-call (6-10AM)) you don't get anything except that now you should get to work by 12h instead of 10h. Daily on-call is plagued by constant pages and working the ticket queue, after which I sometimes think that dying is not that bad Working hours - they expect you to work 10-18h, which totally sucks IMHO, so you can have meetings with the US teams which in turn want them to start at 18h so you end up staying even more then the expected, but usually expect to be working from 9h to 18:30h at least. Work/life balance totally sucks, once my manager told me I should do something after work hours, i politely declined now he just gives me more work and there is no chance I can do it during office hours Frugality - it gets annoying after some time that the company is not willing to provide for anything, even some of the coffe machines were purchased by the employees, while on the other hand other companies provide lots of stuff Internal tools - suck and are over engineered and a nightmare to work with Location - Kilmainham Square is a shit-hole of Dublin.

1.0
Jun 1, 2011

Chew you up, spit you out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for a revolutionary company. If you came in when the stock was low -you're in a good spot. If you are coming in now - it's not worth it.

Cons

I worked at Amazon for over 5 years. I put in on avg about 60 hours per week, which is typical for most employees. Work/life balance doesn't exist and you are expected to be available at all hours of the day. I got a call from my boss at 2am once (everything is a fire drill). I would be more understanding if they instilled a sense of appreciation for their employees, but they don't. Lots of work with very little praise. You get tons of criticism though. It's also a very political environment due to their "Top Grading" process. They have to let go 10% of their employees annually and managers are often forced to down grade reviews to meet this curve (this is literally a company goal that all SVPs are held accountable to). I've seen it happen multiple times with out just cause. They've relocated people from all over the world and then a year later fired them. Very little respect for people and their families. I know I sound like a bitter employee, but I'm really not (I actually left on very good terms). I just want people to know what they are getting themselves into before they do it. If you are thinking about relocating for this company, don't do it. It's too risky (especially if you have a family).

1.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work, you can work from home (sometimes)--which you will be doing ALL the time (NIGHTS and WEEKENDS.)

Cons

Management on ALL levels are horrid! You are just a number and unless you brown-nose, you will go nowhere. You will be working at MINIMUM, 55-70+ hours a week (NO work/life balance). You end up spending your valuable time having to constantly train new employees because of the 70% attrition rate. Here's a simple breakdown for you: -Benefits are poor -No work/life balance -No respect at all -You are just a number -You will have no social life -You'll be thrown "under the bus" by your peers and management -Don't expect to be at Amazon longer than 2 years -Discount is a joke Amazon is not the "great" place everyone thinks it is. Yes, they treat their customers great (for the most part,) but they treat their employees like dirt. I don't know many people that have been here longer than 2 years--it's a rarity. It's basically like working at Wal-mart, but online.

Viewing 115 - 117 of 209,160 Reviews

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