Amazon reviews

3.5

60% would recommend to a friend

(209,683 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some very smart people working here and the company really does have a customer obsession. The offering is way ahead and is really enabling businesses. It is great to work to sell a service that is 100% in the customers best interest - this fact alone keeps me here. It is currently the strongest offering in the market and is the leader of the Gartner MQ.

Cons

No work life balance. No respect for life away from work. Not much respect at all. Massive sales reporting overhead and ridiculous quotas. Way too much management overhead - they seem to think writing plans and reports and forecasts is somehow enabling to the bottom line. This is not a sales focused company. As a sales person you spend more time fighting internal systems and bureaucracy than you spend time selling. Comp plan looks good on paper until you see the quota to get it - they really don't want to pay sales people. Sales leadership clearly has no idea how the product set is bought, consumed or ramps. No career advancement training of any kind - actually no training at all. This place has less training for employees than anywhere I have ever been. Of course you would have no time to train anyway. I expect that most segments will miss their numbers by large margins and with luck this will mean that sales management is culled. I would also expect due to the very low moral that there will be a lot of sales person turn over. Certainly when the competition heats up I will be hunting for a more enlightened and enabling sales org.

1.0
Dec 23, 2013

Nerve-racking experience, never again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits.

Cons

Unexperienced managers, unfair treatment, impossible requirements, no tools, crazy working hours, extremely stressful. I remember would leave the company every day with stress-related back pain. Benefits are constructed in a way that is supposed to keep you in the company for at least 2 years, however, looking back I think the time I spent with the company was not worth it. Looking back, I see we were a team of very good people - but constantly had to compensate for lack of tools and processes. We would spend hours doing simple things manually and trying to extinguish fires or soothe angry partners from outside the company. Every day more and more tasks would come (sometimes not really useful things, I believe). There were also a couple of managers everyone would complain about, also via the official way, but nothing would be done. That never ceased to surprise me - in a company where you would always feel enormous pressure for results.

5.0
Dec 11, 2013
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Growth Potential. - AMZN is doing things that no other company is doing. - Great relocation package if you're willing to move to Seattle. - Stock compensation is fantastic. - Gives you the warm and fuzzies to have been part of a company that sets the bar/changes the world/is at the forefront of technology and knows that boundaries have to be pushed and broken in order to innovate. - So much innovation. - Practically limitless strong technical resources at your fingertips.

Cons

- Review process is long, tedious and somewhat painful. - Not a lot of perks ("frugality" is a core value, which translates to little to no perks. The company discount was a joke and you basically had to buy all your own swag). - Not enough to work really hard, in order to earn senior (and higher) roles you *HAVE* to be politically adept (in addition to working really hard). - Fantastic Growth Potential (only if you're willing to move to Seattle). - Base salaries aren't that strong. Despite all the cons however, if I had to do it all over again I would change nothing.

Viewing 487 - 489 of 209,683 Reviews

Glassdoor has 251,178 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.