Amazon reviews

3.5

60% would recommend to a friend

(209,437 total reviews)
avatar

Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Nov 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Smart co-workers. Having Amazon on your resume can enhance your career opportunities.

Cons

From engineer to senior managers, even PM, none of them care much about UI/UX, quoting from the management "I don't care about how the product will look like, just make it work first, we can worry about UI later", speaking of "working backward" that company often encourage, in Amazon way is to write a 10+ page of design document, spend 10 hours of reviewing it, rewrite your document several times because your manager doesn't like the introduction paragraph, then later at some point someone says "The navigation flow is not clear to me". The attrition rate is ridiculous, the people who did the welcome lunch for you most probably won't be the same ones doing the farewell lunch, 50% of people leave within the first year, 80% within the second, from my experience I'd say it's more than that. Instead of real engineering work, if you prefer to spend most of your time writing emails, doing operational work and playing corporate games to get the promotion then Amazon is probably for you. Oh, and good luck to stick with the same manager that can vouch for your promotion, either you changed the team or they change the manager for you.

1.0
Sep 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty of work available, above minimum wage, friendly co-workers, part-time work, casual dress with no uniforms, vest and gloves provided.

Cons

Exhausting back breaking work scanning packages and building pallets for Amazon DFW8 Irving sorting facility. Misled new hires that part time shift is four hours per day five days a week which is tolerable when standard is always five hours which is intolerable. Minimal training, many batteries go dead in mid shift on scanner guns. No cafeteria. Only junk food in break room vending machines although you can bring your own food. Employees are treated like children with the 15 minute break calling out END of break three minutes early. Computer hardware in data center racks are treated better. No air conditioning, stale cardboard particle infested air. There is very high turnover among the workforce because the shift is too long based on the physical demand. Hence HR has to hire more "slaves" every two weeks who are unaware what they are getting themselves into. They have created a Voice of the Associate whiteboard for suggestions to improve things all of which are completely ignored. Supervisors do not even know who their employees are, there is so much churn among personnel. They have a six point demerit system to ding you for attendance or tardiness issues to fire you. Again, treating you like you are in high school. A sweat shop disguised as a high tech company. It is disrespectful to adults age 18 to 70. Their goal in 8 to 11 months is to convert part time people to full time people to work four 10 hour days with benefits. I do not know how you do that job for ten hours with a 30 minute lunch break as five hours just about kills you. Currently running three part time shifts per day sorting 135,000 packages. With the holiday season approaching even MORE packages.

1.0
Aug 25, 2016

Run away from it!

Recommend
CEO approval
Business Outlook

Pros

Customer obsession!!! I think those two words has helped company to grow at a rate that it has grown so far.

Cons

Corporate culture is bad. Managers do not care about the personal life. I see people working 12-15 hrs a day in the office. I worked similar hours. I was a top performer i for consecutive 2 years n the company. In my 3rd year, I took 6 weeks leave as per the new paternity policy. My performance evaluation went from "top performer" to "under performer". Ready to quit.

Viewing 313 - 315 of 209,437 Reviews

Glassdoor has 250,863 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.