Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3397) , Customer Service Representative (CSR) (827) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 448 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 157 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 124 reviews)); "Great culture and company values" ((in 105 reviews)); "Good working environment and conditions" ((in 84 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 837 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 804 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 525 reviews)); "Training is horrible" ((in 333 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 280 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,515 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

May 25, 2026

Supportive management, but low pay and transparency issues

Dbor

Recommend

CEO approval

Business Outlook

Pros

Good team work Supportive management

Cons

Low pay scale and lack of transperency

3.0

May 24, 2026

Supportive teammates, but low pay and low accountability when damaging your private property.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great teammates and trainers, they do provide transportation.

Cons

Low payment. Transportation arrivas 1 hour before your shift starts and you can't do OT with that hour. Almost no wfh They ruin your payments and don't fox them. Specially when is due to sickness. If they break or ruin anything you own they won't even allow you to check the cameras. Broke my pc and denied me access to the cameras to see who did it, no one took ownership or responsibility. Wheb it comes to diversity and tolerance, you are not educated to respect, they tell you to "pretend" and avoid getting in trouble with "that" people, this regarding the LGBTQ community, especially the T's. Instead of educating the message is to hate quietly and not in front of them, to just pretend.

4.0

May 22, 2026

Good entry-level opportunities

Guest experience associate

Recommend

CEO approval

Business Outlook

Pros

Alorica offers good entry-level opportunities, paid training, and a friendly team environment, making it suitable for beginners in the BPO industry.

Cons

The workload and shifting schedules can be stressful, and career growth may vary depending on the account and management.

Viewing 22 - 24 of 11,515 Reviews

Jobs at Alorica

Inbound Customer Service Representative- Immediate Openings

Estados Unidos

View job

Customer Service Representative

Call Center Sales Representative $17/hr + Uncapped Commission

Bilingual Customer Service Representative

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Alorica

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Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive management, but low pay and transparency issues

Supportive teammates, but low pay and low accountability when damaging your private property.

Good entry-level opportunities

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