Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 503 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 442 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 161 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 101 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 848 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 773 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Training is horrible" ((in 326 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 290 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,536 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,536 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,536 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

1.0

Sep 3, 2011

Now I know what it's like to work in a sweatshop in India.

Customer service

Recommend

CEO approval

Business Outlook

Pros

You develop lifelong friendships, kind of like when you serve in a war. When two people spend time together in hell, they form a kind of bond. Even after they are fired, resign, or are committed to a mental institution the bond still remains.

Cons

They want phone calls to last less than 8 minutes, yet expect one stop service. Management is incompetant, employees are belittled and harrassed constantly. They have constant payroll problems and are under threat of termination at all times if they don't meet average handling rates. And all for slightly more than minimum wage. Don't be fooled. BE AFRAID! BE VERY AFRAID!

1.0

Aug 5, 2011

It had low morale

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

cafeteria onsite, clean restrooms, nice campus

Cons

no communication, hiring practices, low wages

1.0

Aug 3, 2011

Ryla is an extremely disorganized atmosphere with incompetent Senior Management.

Associate director

Recommend

CEO approval

Business Outlook

Pros

Ryla is a great bridge job to help one build experience and substance for his resume. If a person can work in Ryla chaos, he can work anywhere!

Cons

Ryla is indeed a call center and a certain level of stress is expected in this type of atmosphere. In the call center world, things change at a dynamic and rapid pace. At the same time, the Ryla culture is not conducive to professional development as Senior Management is not fully developed.

Viewing 11497 - 11499 of 11,536 Reviews

Jobs at Alorica

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

Remote Healthcare Customer Service Representative

Remote Healthcare Advocate-Hawaii Only

Hawaii

View job

Remote Healthcare Advocate-Nevada Only

Alorica

Alorica reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Now I know what it's like to work in a sweatshop in India.

It had low morale

Ryla is an extremely disorganized atmosphere with incompetent Senior Management.

Jobs at Alorica

Alorica reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Alorica

Alorica reviews FAQs