Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 503 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 442 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 161 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 101 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 848 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 773 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Training is horrible" ((in 326 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 290 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,536 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,536 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

4.0

May 9, 2012

good working place but with no career oportunities exist within the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good working place. supportive management.

Cons

no career oportunities exist within the company

1.0

May 3, 2012

Miserable

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Guaranteed 40 hours a week Possible commission

Cons

Hard to make commission Stressful & too much to deal with Management could care less about employees Will fire in a quickness but I just quit No flexibility in the schedule No option for part time Always hold one week back of pay No room for advancement You are just a number

5.0

Apr 25, 2012

Alorica has provided me an opportunity to learn and grow in my position.

Team manager

Recommend

CEO approval

Business Outlook

Pros

Team "family-like" environment Developmental Opportunities Career Advancement Strong, Secure Company that is growing! International eperience.

Cons

Hard work (but rewarding) Constant pressure of clients Perfoming to your highest level every day! So every-changing and fast-paced

Viewing 11488 - 11490 of 11,536 Reviews

Jobs at Alorica

$18.50 Bilingual Customer Service Representative St. Joseph, MO

Customer Service Representative: Corpus Christi, TX $17

Remote Healthcare Customer Service Representative

Learning Delivery Associate

Financial Customer Service Representative - Onsite

Alorica

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Reviews by job title

good working place but with no career oportunities exist within the company

Miserable

Alorica has provided me an opportunity to learn and grow in my position.

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