Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (830) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (109) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 499 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 462 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 156 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 133 reviews)); "Great culture and company values" ((in 103 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 838 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 788 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Training is horrible" ((in 331 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 298 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,537 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Alorica has an employee rating of 3.0 out of 5 stars, based on 11,537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews

1.0

Aug 21, 2012

Hell of a company...

Software developer

Recommend

CEO approval

Business Outlook

Pros

Easy to get alone with co-workers

Cons

Bad management, currently laying off people left and right, at the same time advertising about new openings in all their facilities, thats hypocrit...

2.0

Aug 11, 2012

At first it was ok but then when time goes by it's not good anymore.

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

right now trying to do a project on how to have fun at work.

Cons

too many disputes and could not make up their minds. would promise somethings then change it then would just say it would still happen.

1.0

Aug 3, 2012

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay starts at $9.00/hr, two 10 minute breaks and a 45 minute lunch.

Cons

Very stressful work environment, they make you sign a waiver that states if you quit or are fired your pay gets dropped to $7.25/hr for all the hours you worked. Must work there for 6 months to get PTO or request a schedule change. You are pretty much forced to stay or risk having a very crappy final paycheck.

Viewing 11476 - 11478 of 11,537 Reviews

Jobs at Alorica

$18.50 Bilingual Customer Service Representative St. Joseph, MO

Learning Delivery Associate

Financial Customer Service Representative - Onsite

Remote Healthcare Customer Service Representative - Bilingual

Customer Service Representative: Corpus Christi, TX $17

Alorica

Alorica reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hell of a company...

At first it was ok but then when time goes by it's not good anymore.

Avoid

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