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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      44% would recommend to a friend

      (11,544 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      36% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Compensation and benefits

      2.7

      Senior management

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      May 29, 2013

      Poor management, low pay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got to sit at desk, the cons out weigh the good

      Cons

      The pay is low, the expections are unrelistic, the staff is uneducated with running a business, the calls are rude and disrespectful and the supervisors will ot get on the phone for you which leaves call unresolved resulting in failed survey. They shortened breaks to 10min and 30 min lunch. You just have to be real special to handle this job did i say low pay

      2.0
      May 8, 2013

      Not the best, but close to the worst

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy place to get a job. Nice people, friendly coworkers

      Cons

      Unorganized ( the management isn't familiar with processes, don't know how to convey changes to reps) Under-paid They will hire anyone to put a body in a chair

      1.0
      May 7, 2013

      Alorica "customer care rep"

      Start-up-mitgründer / geschäftsführer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are offered steady hours.

      Cons

      Most of management is unorganized and teams do not work as well as they should because the people that are in charge of them have absolutely no idea of how to manage their groups of people. Not only that but the pay grade for employees are lower than any other call center in California. Furthermore they say that it is a good place to build a career but after looking at the different job opportunities within the business I noticed that you will only get played 1 or 2 dollars more for a job with 3 times the responsibility.

      Viewing 11377 - 11379 of 11,544 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,846 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.