Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3398) , Customer Service Representative (CSR) (829) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"good work from home opportunitiy" ((in 493 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 450 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 150 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 138 reviews)); "Great culture and company values" ((in 105 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 842 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 793 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 518 reviews)); "Poor training and they don't really train anyone how to fix the problems." ((in 325 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 284 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Alorica reviews

3.0

45% would recommend to a friend

(11,522 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Oct 19, 2018

Background checks are a joke, they hired me and my friend TOO, she's a wanted felon !

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Active criminals can work here, NOW and TODAY ! She's on the Expedia JP Morgan Chase Mastercard call line.

Cons

No bad news or vibes when you're a fugutive laying low. But the callers suck, managers are swine and profane but get madder then mad if you cuss to. HR are bunches of witches trolling for victims.

Alorica Response

7y

This is a topic that we take very seriously and a member of our team would like to look into it. Please reach out to us at HumanResources@alorica.com to provide additional detail so we may address this. Thank you!

2.0

Oct 15, 2018

Legal Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very high level security procedures

Cons

Poor management; too much discrimination and partiality; deceitful business policy and procedures; high turnover rates; not much opportunity for growth

1.0

Aug 30, 2018

The worst company I have ever worked for by far. DO NOT WORK THERE UNLESS YOU ARE DESPERATE!!!

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Only if you need a job really bad. Also if you like getting fired or laid off. I’ve seen them lay off 75 people at one time because they won’t stop hiring when it’s not busy.

Cons

I have seen them fire people for sneezing or using the restroom. Not to mention if they don’t like you they will be mean to you until you quit. I have seen managers put resignation forms on people’s desk and say “just in case you were thinking about quitting”

Alorica Response

7y

This is a topic that we take very seriously and a member of our team would like to look into it. Please reach out to us at HumanResources@alorica.com to provide additional detail so we may address your concerns. Thank you!

Viewing 85 - 87 of 11,522 Reviews

Jobs at Alorica

Customer Service Representative Onsite

Inbound Customer Service Representative- Immediate Openings

Customer Service Representative

Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Background checks are a joke, they hired me and my friend TOO, she's a wanted felon !

Legal Advisor

The worst company I have ever worked for by far. DO NOT WORK THERE UNLESS YOU ARE DESPERATE!!!

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