Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3397) , Customer Service Representative (CSR) (827) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from Home and good for just getting into call center environment" ((in 505 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 443 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 165 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 127 reviews)); "Great culture and company values" ((in 102 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 838 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 782 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 523 reviews)); "Poor training and non stop calls" ((in 345 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 302 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,515 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

May 9, 2026

Supportive for newbies, but toxic management and low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good for newbies Good co-workers and training environment

Cons

Toxic management Low pay for 2026

3.0

May 9, 2026

Supportive workmates, but high stress and low pay

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive workmates Clear and easy to understand process Considerate

Cons

Salary is not worth it with the workload. High Stress Low pay Office Politics HMO is not worth it and you need to pay 50% for your dependent.

4.0

May 8, 2026

Good WFH benefits, but no salary increase

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Wfh benefits available Travell allowance

Cons

Nothing no salary increase ....

Viewing 37 - 39 of 11,515 Reviews

Jobs at Alorica

Customer Service Representative

Bilingual Customer Service Representative

Inbound Customer Service Representative- Immediate Openings

Estados Unidos

View job

Call Center Sales Representative $17/hr + Uncapped Commission

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Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive for newbies, but toxic management and low pay

Supportive workmates, but high stress and low pay

Good WFH benefits, but no salary increase

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