Allstate reviews

3.5

55% would recommend to a friend

(11,231 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Apr 25, 2022
Recommend
CEO approval
Business Outlook

Pros

CAT pay is good. Good PTO. Internet reimbursement. Remote work. My direct manager is awesome. Field claims are good but they are slowly disappearing

Cons

They are slowly removing field positions (meaning no more traveling) and replacing the positions with all virtual. The home inspectors are now just 3rd party vendors who usually do a poor job. The virtual claims have Very unrealistic expectations leading to poor work life balance. You’re only supposed to get 4-5 virtual claims a day for production. However you can get just about unlimited of your own supplemental claims that does not count towards production. I’ve had up to 10+ claims a day. Upper management does not seem to care to improve. Turnover is horrible

1.0
Feb 22, 2022

Horrible Experience (Run)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was decent and my leader was really understanding and helpful.

Cons

The customers are rude, the body shops are rude and people are generally upset with the quality of service AllState provides. The calls are literally nonstop complaints and how things aren’t done properly and you don’t know enough after the few weeks of training and the mentors they put u with are often rude and impatient! Lastly, after I resigned they sent me a letter saying they overpaid me and I would need to pay it back, how unprofessional? And the HR rep that I spoke to was absolutely rude and talked over me the entire time! I would not recommend my pet rabbit to work for this company.

1.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I get to work from home

Cons

Senior management has no clue on direction. Will sit for weeks and then have to turn stuff around in a minute. Poorly run area and very toxic . So depressing on hiring and firing

Viewing 139 - 141 of 11,231 Reviews

Glassdoor has 11,871 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.