Allstate reviews

3.5

55% would recommend to a friend

(11,234 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The only pro is the people I met. I gained some basic experience which got me nowhere fast.

Cons

I was told I couldn't receive an excellent review since I was new to the coverage line, even though I had never made a mistake there. I was a resource to the department within a year, but was told I was just average. They converted adjusters with 4 year degrees into nothing more than customer service reps. Your time on the phone was monitored closely and you were "gigged" if you didn't achieve minor goals but were accomplishing the most important goals of getting the job done professionally and limiting claim payments

1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good benefits, substantial amount of paid time off.

Cons

- bare minimum pay scale. No matter what level of education or ability you have when you start here, it is not considered in salary unless you have prior experience with insurance. - 80% of managers and liability consultants are under-qualified. They have no management experience or training prior to getting the position. They appear to be promoted to that position because they are "good friends" with those already in that position or the claim office manager. - Promotions - do not exist at Allstate. If a position is open and above trainee level in a claims office, it is never advertised internally. You can't apply for the position or interview for even internal positions. When the position is announced to the office, the person they are filling it with is announced in the next sentence. -There is no defined process or method for how a promotion is considered or arrived at. This is extremely demoralizing. -The better you do, the more work they give you. Everyone knows this so they do minimum in order to keep from getting more work or extra projects. When extra projects are given, no compensation or reward of any kind is given for excellence.

3.0
Jul 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good, they treat good employees very well and there are a lot of different opportunities to grow.

Cons

Some of the direction of leadership is hard to follow, they don't finish a project before moving on to the next.

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Glassdoor has 11,875 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.