Allstate reviews

Allstate does not provide merit increases to their employees anymore. The pay is based on Market Research. If you're being competitively paid for your position based on the market salaries in your region, then you're not eligible for a raise at the end of the year. Gross incompetence at the executive level. They do not listen to their front line on the ground. Making decisions that sound good on paper but had they discussed with middle management in local offices executives would realize the changes would not yield the desired result. Lack of support and staffing. Too often in multiple departments there is a gross lack of workers. Superiors demanding huge results with no resources to assist the employee in realizing those results. Employees are setup to fail which helps superiors justify the just adequate PDS "production" rating at the end of the year. NO Work Life Balance. This goes hand in hand with the large amount of work expected by the employee. To often do employees work an excess amount of overtime just to keep up and are not compensated. It is gross exploitation of the employee. Allstate Largo, FL has very serious problems and I do not recommend anyone to work in that office especially in the Property department. I was an employee at Allstate for 7 years. I left the company in good standing and without any negative marks throughout my tenure. In the beginning it was great but the past 3 years have progressively gotten worse each year. With no light at the end of the tunnel so to speak.

Allstate Agents are the shadiest, unlawful agents in the United States. Sure, we all know ways and tricks to get a policy to be less expensive for the customer, so that we can 'beat' a competitor and get a sale.. but Allstate takes it to the extreme. When you work for Allstate, you are not working to keep the best interest in the customer in mind. You are working to keep the agent's 'discount ratio' below a certain threshold. The 'discount ratio' is important so the agency gets a certain amount of points. They are essential if the agency is trying to acquire another business. The problem is, there are over 17 discounts at Allstate, and sometimes the agent will tell you 'GIVE NO DISCOUNTS THIS WEEK,' So, if a customer calls and he's a widower, and he's 85 and drives 5000 miles a year, you have to put that he's single and drives more than 8000 miles a year. You have to lie to make the customer's premium go up and avoid discounts for the franchise owners. By the same token, sometime they will tell you to give every discount. For example, in December they may be wanting to hit a certain goal, so at that point you would mark everyone a widower and rate them as 5000 miles are less. Either way this not at all advantageous to the customer. If you mark the customer as widower and he's not, then his premium will increase. If you say that he drives 8000 miles and he's 'single'- his premium will be sold too high. It happens at every Allstate agency, and so many other shady things happen too. I wouldn't recommend working there to my worst enemy.