Allstate reviews

3.4

54% would recommend to a friend

(11,225 total reviews)
avatar

Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.4 out of 5 stars, based on 11,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Jun 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Direct manager and co workers on my team are awesome. Good PTO. Before the company rolled out many changes, there was more flexibility.

Cons

I'm surprised to see the positive reviews - it is probably upper management trying to hide the fact people hate working here and they are having time keeping employees here. Morale is the lowest it's ever been and it's only getting worse. There will not be any improvement until the company makes some changes in regards to upper management. Turn over is extremely high and has gotten worse in the last year and people keep leaving to go to competitors. You will work long hours and it's still not good enough. The pay is also lower than other insurance companies in the area. They also cut the supplies for employees so they could save money for themselves. In one of the offices I worked for they even cut coffee and plastic silverware. For such a big company you would think they would at least keep plastic forks and knives. They also have big boards that have all your numbers on there and you have to talk in front of everyone why your numbers may be bad. If you want an experience in insurance or claims go to another company. I have worked in two different offices in two different states and both experiences were the same. People are so miserable. Stay away!!!! Not worth it.

2.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees are all friendly and seem to earnestly seem to want to help customers.

Cons

Workload management is pretty poor. Expect to be squeezed beyond capacity, taking on unrealistic workloads as the company either cannot or will not prepare the office for the volume of claims they are aware ahead of time will be received. As an inside adjuster, you will repeatedly be given unrealistic workloads. No consideration is given to claim complexity when assigning claims, resulting in wild swings in workload volume among adjusters in addition to the already overworked position the general office is in. Processes, forms, and documentation requirements change on a near weekly basis as upper management hands down what appears to be largely unnecessary or ineffective changes to office procedure. Adjusters and support personnel that move to other companies or make it off of claims receipt desks are often not replaced for fear of a downsizing the upper management wishes to avoid. On the contrary, it's quite clear that the current staffing is not adequate, yet the company resist adding any personnel to the office.

2.0
Oct 5, 2017

Meh

Recommend
CEO approval
Business Outlook

Pros

Generous paid time off, flexible work schedule

Cons

Executive staff are self-serving, IT is being moved out of IL, insane processes that undermine the rhetoric of being a "22nd century global software company"

Viewing 49 - 51 of 11,225 Reviews

Glassdoor has 11,864 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.