Allstate reviews

3.5

55% would recommend to a friend

(11,235 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
2.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, 20 days PTO, health, dental, life, etc mostly paid for by the company. Flexible work arrangements with all remote.

Cons

Impossible metrics to hit. Work load is overwhelming (5 claims/day), expect 8+ claims on Monday minimum from over the weekend. Depending on your manager there may be some micromanagement. Especially with phone metrics. Dealing with angry customers all day. Unless it is an obvious accident, 50% of the people will not be happy with your decision.

1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

When I joined in 2018, this was a great place to be. I had fantastic managers who enabled me to grow and gain experience and confidence I didn’t know was in me. They promoted from within and there were many career paths you could follow, should you want to make a change. HAD great training options and increases were based on merit.

Cons

After buying another company ( who is known for cheap insurance), things started changing very quickly. If you are a contractor, be aware there will be a full “culling” at least once a year. And there is less than 2 weeks warning. Average increases this year ( with inflation at 8%), was 2%. Up from last years 1.3%. Bullying is rampant. All the old ladies who started in 1901 are insecure and will try and make you life hell. Management is more interested in playing politics than solving the problem. Forget about an honest performance review. You get promoted based on who is next inline. Performance is measured against items you have no control over. No more SAFe training, but all teams are SAFe. Training people to understand their roles fall on the RTE and scrum masters. No more paying yearly membership fees either. ALL and I mean ALL technical jobs are outsourced to India. Product management is US and Northern Ireland based. Make piece with little to no work life balance. Deployments happen overnight and you have to be there. Medical insurance is ridiculous. I found better privately and it was cheaper. You don’t get discount on insurance. No more hiring from within. At my level, (which is not leadership), I was stalled and would stay in the same pay band and grade for ever and beyond. I worked with people who didn’t get to the next level for 13 years. So if you are driven and want to grow, forget about it. Diversity - lol. Yes. 90% of mangers are men. Most white or Indian.

4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture at Allstate is the best I have ever seen. I worked with a team based all over the US, but Allstate made sure you never felt alone. Although I am not part of the lgbt community, they were very inclusive and many leaders and colleagues part of that community, openly expressed their beliefs without a problem. They have a pension system that you can start contributing to once you have three years with the company. Allstate also pays you an extra $80 every month for internet expenses.

Cons

Pay is too little for how expensive everything is now days. They don't pay commission but they pay what they call a "star bonus" each month based on sales. I was top 3 every month in the metrics amongst my team, yet the bonus didn't reflect it. I had friends who had moved to what Allstate calls the "outbound chase team" and they told me how the average bonus was two times what I made in the Inbound Sales Team. Their "tiering" system for inbound calls is flawed. Tier 1 gets all the good calls, Tier 2 gets a mix of good and bad, and Tier 3 gets bad calls after bad calls. I was lucky enough to be in tier 1 for most of my time and the calls were pretty easy to sell, but some of my friends at tier 2 and tier 3 didn't have the same luck. For my great performance and being a tier 1 agent I got a whooping 27 cents raise at the end of the year..

Viewing 346 - 348 of 11,235 Reviews

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