Pros
The culture at Allstate is the best I have ever seen. I worked with a team based all over the US, but Allstate made sure you never felt alone. Although I am not part of the lgbt community, they were very inclusive and many leaders and colleagues part of that community, openly expressed their beliefs without a problem. They have a pension system that you can start contributing to once you have three years with the company. Allstate also pays you an extra $80 every month for internet expenses.
Cons
Pay is too little for how expensive everything is now days. They don't pay commission but they pay what they call a "star bonus" each month based on sales. I was top 3 every month in the metrics amongst my team, yet the bonus didn't reflect it. I had friends who had moved to what Allstate calls the "outbound chase team" and they told me how the average bonus was two times what I made in the Inbound Sales Team. Their "tiering" system for inbound calls is flawed. Tier 1 gets all the good calls, Tier 2 gets a mix of good and bad, and Tier 3 gets bad calls after bad calls. I was lucky enough to be in tier 1 for most of my time and the calls were pretty easy to sell, but some of my friends at tier 2 and tier 3 didn't have the same luck. For my great performance and being a tier 1 agent I got a whooping 27 cents raise at the end of the year..