Allstate reviews

3.5

55% would recommend to a friend

(11,235 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Great structure and processes considered and implemented to get the work done. Software programs aided in managing deadlines. Great benefits and environment that fosters growth and personal community achievement.

Cons

Allstate corporate HR allowed a bullying attorney to brutalize a tenured employee and offered no support, help or accommodation.

1.0
Oct 22, 2022
Recommend
CEO approval
Business Outlook

Pros

If allstate decides to place you in a good que you will make great money.

Cons

Allstate is going through a major change. Right now the company is forcing customers to pay 50% of there total premiums up front. With this change allstate has yet to lower its sales goals for agents to make commission. I’ve been at allstate nearly 4 years and I’m on my way out. There’s too many changes without the thought of the employee. The mindset of uncapped commission is misleading. You’re first few months on the phone allstate will filter your calls to higher selling leads (determined by the zip code the customer types into the ivr) which would make you believe you’re in a position to make alot of money. Allstate also has a horrible marketing scheme to get the phones ringing, you have to constantly deal with customers being transferred and telling you that you called them when your in inbound sales. Marketing company’s (LCT, smart financial & click to calls) were about 58% of allstate calls and convert at around 11% but yet allstate holds you to 30% conversation for the month. Allstate has to find a better way of marketing and building its brand to drive people wanting its insurance instead of forcing unwanted customer calls from marketing companies. Allstate use to be a great job but at this current rate I wouldn’t advise anyone to allstate with the new ceo changes and pretty much all of leadership leaving allstate is an uphill climb back to the top but as of now it’s a slow fall and it’s still falling as I type.

1.0
Oct 12, 2022

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

You get stories of a terrible job you can tell your friend

Cons

The leaders do not know how to lead They keep constant tabs on every single thing you do They monitor your performance via ridiculous metrics The workplace culture is unacceptable for a company of that size The leaders all you to be berated by unhappy customers and expect you to just take it There is no room to grow as very few leadership positions are available You are led to believe the position will not be that bad in the beginning then, they just stop caring about helping you and throw you into the deep end Working in retail was a more tolerable experience than this

Viewing 340 - 342 of 11,235 Reviews

Glassdoor has 11,876 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.