Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 10 reviews)); "Good pay, nice environment work space" ((in 9 reviews)); "Work from home, good coworkers" ((in 8 reviews)); "Great training and development for staff" ((in 7 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 19 reviews)); "Supervisors manage you, lack of communication, shows favoritism" ((in 5 reviews)); "You may keep a supervisor for maybe 6 months" ((in 4 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

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AllianceOne reviews

Compare reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

197 reviews

5.0

Apr 21, 2026

Willing to collaborate, but communication needs improvement

Team lead

Recommend

CEO approval

Business Outlook

Pros

Always willing to work with you

Cons

Communication is not the greatest

AllianceOne Response

1mo

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

5.0

Apr 15, 2026

Love working from home, but want better pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

work from home love it

Cons

would like to make more money

AllianceOne Response

1mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

3.0

Mar 30, 2026

Great People and Growth Potential, but Leadership is Overstretched

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The people are the best part of working here. There is a genuine sense of community, and the staff truly care about each other. It is an excellent place to get your foot in the door and learn foundational skills that are highly transferable. If you are a hard worker and take initiative, you can create your own opportunities and gain valuable experience that will serve you well throughout your career.

Cons

The workload for leadership is extreme and often doesn't align with the compensation provided. There is a significant lack of a formal training department, which leaves overworked supervisors and managers to bridge the gap and "hold it all together." Upper management seems to be in constant "survival mode" just trying to keep the wheels on the bus. Additionally, the health insurance options are subpar and could be much more competitive.

AllianceOne Response

1mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

Viewing 4 - 6 of 197 Reviews

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Jobs at AllianceOne

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