Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

53% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (183) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 252 reviews)); "Flexible work from home allows to balance work and family" ((in 244 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 226 reviews)); "Great people and very diverse" ((in 190 reviews)); "Colleague culture is good and comfortable to work" ((in 95 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 190 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 112 reviews)); "Unexpected and frequent layoffs" ((in 57 reviews)); "Delayed sometimes and no bonus" ((in 43 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

Alight Solutions reviews

3.2

53% would recommend to a friend

(3,772 total reviews)

Rohit Verma

68% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,772 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Jun 27, 2025

Work life balance

Consultant

Recommend

CEO approval

Business Outlook

Pros

good work life balance and salary split is only fixed components and no variable pay.

Cons

other than usual challenges that we face with every employer nothing to be highlighted

5.0

Jun 27, 2025

Good Company/Flexible Work Location

Client manager

Recommend

CEO approval

Business Outlook

Pros

Engaging work Good colleagues Good benefits

Cons

Not many cons - can have long hours in busy seasons

Alight Solutions Response

12mo

Thank you for taking the time to share your feedback. We’re truly grateful for the impact you made during your time at Alight. Wishing you all the best in your future endeavors!

3.0

Jun 27, 2025

My Heart Breaks for What this Company Once Was and Could Be

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance and workplace flexibility bar none. Alight champions the concept of a great place to work, compensation aside. The people that work here are smart, passionate, hard working, collaborative and partnering.

Cons

Clients are leaving in droves. Not because of the management team that services the relationship, but due to poor management choices that put cost cutting ahead of quality. Things are getting better, but it appears to be too late. Alight colleagues are paid 20%+ less than their peers at other companies, across the board. Flexible work schedule and work life balance makes up for a lot of that pay gap, but the gap keeps growing as pay increases do not keep up with inflation.

Alight Solutions Response

12mo

Thank you for taking the time to share your thoughtful feedback. We’re honored by your recognition of our focus on flexibility, work-life balance, and the passion our colleagues bring to supporting one another and our clients. We hear your concerns around compensation, delivery challenges, and resourcing decisions. Your insights underscore the importance of continuing to listen, evolve, and invest in both our people and the quality of our solutions. We’re grateful for your perspective and the care it reflects.

Viewing 184 - 186 of 3,772 Reviews

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Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Senior Product Owner - Healthcare Navigation - Virtual

Vice President, Care Transformation & AI Experience -Virtual

Remote Seasonal Benefit Counselor - ABG

Delivery Specialist-Temporary-Virtual