Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (182) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (65) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 257 reviews)); "Great work from home setup" ((in 232 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 217 reviews)); "Great people and very diverse" ((in 193 reviews)); "Colleague culture is good and comfortable to work" ((in 97 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 188 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "Low salary and working multiple accounts" ((in 125 reviews)); "No training at all for freshers and experienced" ((in 118 reviews)); "Unexpected and frequent layoffs" ((in 59 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

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Alight Solutions

Alight Solutions reviews

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3.2

54% would recommend to a friend

(3,763 total reviews)

Rohit Verma

68% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Apr 16, 2026

Great training and accommodating hours, but no overtime

Benefits advisor

Recommend

CEO approval

Business Outlook

Pros

A great place to work. The best training ever. The hours are accomadating.

Cons

No over time is offered but bonuses are and they are pretty easy to qualify for.

Alight Solutions Response

1mo

Thank you for your feedback. We’re glad you valued the training, flexible hours, and bonus opportunities, and we appreciate you taking the time to share your experience.

4.0

Apr 16, 2026

guesswork

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

flexible hours with weekends off always

Cons

loss contact with friends sometimes

Alight Solutions Response

1mo

Thank you for your feedback. We’re glad you valued the flexible schedule, and we appreciate your input regarding compensation and benefits as we continue to review and improve our offerings.

3.0

Apr 15, 2026

Great place to gain experience for a higher paying job

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home which contributes to work/life balance 401k Match Wellness program

Cons

-No transparency at lower level -No compassion for front line employees with workload -Process changes that make work harder not simpler for end-user. -Team management needs current service experience -No alignment in house with company values.

Alight Solutions Response

1mo

Thank you for sharing your feedback. We appreciate you highlighting the remote work, benefits, and wellness programs, and we take your input regarding transparency, workload, and process design seriously as we continue working to improve the employee experience.

Viewing 13 - 15 of 3,763 Reviews

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Alight Solutions

Alight Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great training and accommodating hours, but no overtime

guesswork

Great place to gain experience for a higher paying job

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