Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

53% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (182) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (69) , Customer Service Representative (CSR) (65) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (33)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 239 reviews)); "Great work from home options (depends on manager)" ((in 236 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 230 reviews)); "Great people and very diverse" ((in 188 reviews)); "Colleague culture is good and comfortable to work" ((in 96 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 195 reviews)); "Poor management..too many followers & not enough leaders" ((in 144 reviews)); "No training at all for freshers and experienced" ((in 112 reviews)); "Unexpected and frequent layoffs" ((in 61 reviews)); "Delayed sometimes and no bonus" ((in 51 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

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Alight Solutions

Alight Solutions reviews

3.2

53% would recommend to a friend

(3,767 total reviews)

Rohit Verma

68% approve of CEO

42% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Oct 16, 2025

Demeaning

Digital sales executive

Recommend

CEO approval

Business Outlook

Pros

Great product and market presence.

Cons

Internal turmoil. Lacking leadership. Constant goal adjustments and commission structure changes.

Alight Solutions Response

7mo

Thanks for your feedback. We’re glad you saw value in our product and market presence, and we appreciate your thoughts on areas where we can grow.

3.0

Oct 15, 2025

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Managers and team leads are generally supportive and open to questions. Remote work option makes work-life balance easier.

Cons

Call volume can be overwhelming during peak seasons, especially around open enrollment. Metrics-driven environment — sometimes it feels like numbers matter more than quality of support. Limited opportunities for advancement unless you move into management or technical roles.

2.0

Oct 14, 2025

Corporate overlords padding their own pockets

Designer

Recommend

CEO approval

Business Outlook

Pros

Remote work, if you like that. Stock options, I guess... Though they're crippled atm.

Cons

Beaurocracy. Salary disparity. Progress is crippled by leadership constantly feeling the need for change.

Viewing 94 - 96 of 3,767 Reviews

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Jobs at Alight Solutions

Processing Assistant - Hybrid

Puerto Rico

View job

Delivery Specialist-Temporary-Virtual

Navigation Care Coordinator - Virtual

Director, Benefits & Wellbeing - Virtual

Senior Product Owner - Healthcare Navigation - Virtual

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Alight Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Demeaning

Good

Corporate overlords padding their own pockets

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