Alight Solutions reviews

3.2

53% would recommend to a friend

(3,771 total reviews)
avatar

Rohit Verma

68% approve of CEO

42% positive business outlook

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

I get paid, I get to work from home, and I get halfway decent benefits.

Cons

The attrition rate for my job position has been obscenely high for the entirety of the 5 years I’ve held it. Management claims that they are doing everything they can to fix it but the situation never gets any better. I’m not sure whether the issue is a lack of resources, which would be hard to imagine as we are a multi-billion dollar enterprise with a healthy profit margin, lack of proper planning, or simply a lack of imagination, but regardless of the root cause leadership doesn’t appear to be properly equipped to fix it. The high attrition rate means that our work/life balance is heavily weighted towards the work end of the spectrum. When people leave and their clients need to be reassigned to analysts who are already beyond capacity the policy is “Don’t ask them to take on another client, make them”. But worry not, if their constant stream of thank you emails and self-help blogs aren’t incentive enough to work yourself until all of the joy is gone from your life the company does offer about a half dozen mental health resources to help you cope with the undue stress.

2.0
Nov 2, 2022

People don't Matter

Recommend
CEO approval
Business Outlook

Pros

Remote work. Self-paced training. You'll never be fired because they need the warm bodies desperately.

Cons

The pay is extremely low for the work they demand. "Work until it's done; not when your hours are up" - This is a direct quote from management on how they want their current employees to handle the increased workload due to lack of retention. There is no work/life balance. People work on their sick days because there's too much work to get done. Training is done through videos. If you're lucky a team member might answer your questions.

2.0
Jan 18, 2022

Good until it’s not

Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay Good team of people

Cons

Crazy workload once you get tenured Terrible work life balance Can feel like a call center Heavy focus on metrics to measure your performance Unreasonable expectations for an 8 hour workday

Viewing 88 - 90 of 3,771 Reviews

Glassdoor has 4,313 Alight Solutions reviews submitted anonymously by Alight Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Alight Solutions is right for you.