Alight Solutions reviews

3.2

54% would recommend to a friend

(3,764 total reviews)
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Rohit Verma

68% approve of CEO

43% positive business outlook

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Cons

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

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Alight Solutions Response
2mo
Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.
1.0
Mar 6, 2026

Sunk ship

Recommend
CEO approval
Business Outlook

Pros

Coworkers and direct manager but that was it.

Cons

Low pay/underpaid Expensive benefits Overworking employees Lies about pay raises and layoffs Layoff of knowledgeable employees Moved most roles offshore

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Alight Solutions Response
2mo
Thank you for sharing your perspective and for the many years you spent with Alight. We’re glad you felt supported by your team, and we appreciate your feedback. We understand your concerns and remain focused on strengthening the colleague experience and our culture. Thank you for your time with us.
3.0
Mar 6, 2026

New Leadership

Recommend
CEO approval
Business Outlook

Pros

New leadership has a strong vision and goals moving forward that will strengthen the work we get to do.

Cons

Strong talent have walked out the door over the past year.

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Alight Solutions Response
2mo
Thank you for sharing your experience. We’re encouraged to hear the positive impact our new leadership’s vision is having on the work we do. We also understand the concern around talent loss, and strengthening our culture and colleague experience remains a priority. We appreciate your perspective.
Viewing 31 - 33 of 3,764 Reviews

Glassdoor has 4,304 Alight Solutions reviews submitted anonymously by Alight Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Alight Solutions is right for you.