Alight Solutions reviews

3.2

54% would recommend to a friend

(3,763 total reviews)
avatar

Rohit Verma

68% approve of CEO

43% positive business outlook

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 11, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Flexibility, variety, atmosphere, global reach.

Cons

Lots of change, manual processes

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Alight Solutions Response
2mo
Thank you for sharing your feedback. We’re glad to hear you value the flexibility, variety, and global reach at Alight. We also recognize that ongoing change and manual processes can be challenging, and we continue to invest in improvements to support our teams. We appreciate your continued contributions and engagement.
3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

All good even the leadership and workers

Cons

Nothing i see nothing bad

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Alight Solutions Response
2mo
Thank you for sharing your experience and for the time you spent with Alight. We’re glad to hear you had a positive experience with your team and leadership. We appreciate your support and your encouragement. Wishing you all the best moving forward.
1.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Cons

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

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Alight Solutions Response
2mo
Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.
Viewing 28 - 30 of 3,763 Reviews

Glassdoor has 4,303 Alight Solutions reviews submitted anonymously by Alight Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Alight Solutions is right for you.