Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 188 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 157 reviews)); "Benefit and work life balance is good" ((in 142 reviews)); "Good pay even at entry level for the customer service" ((in 91 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews)); "Too much office politics" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,900 total reviews)

Omri Morgenshtern

76% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 13, 2015

Amazing place for working in a exotic localtion

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment. It is a big company that works as a startup. Ownership: Managers are very opened to listen your ideas and give you the chance to implement them. Great location for the office. Agoda people is always open to help you when you ask for they support. Blameless environment. Flexible timetables.

Cons

If you don't like the hot weather, Bangkok won't be the best place for you.

1.0

Dec 10, 2015

Agoda sucks! Dont bother applying for a job here as customer support specialist.

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Free starbacks coffee once in a while. Complementary snacks available on sone public holidays in pantry, modern work atmosphere

Cons

Hierarchy here, mngment thinks they are God. Badly-organized system coz company grows too fast. Mngment and bosses are unreasonable and dont listen to subordinates. Work under pressure. Etc...we lie to the customers too, poor them

5.0

Nov 5, 2015

Agoda - A place to grow and enjoy

R&d dev manager

Recommend

CEO approval

Business Outlook

Pros

Great environment to work Advanced technology stack Great place to evolve and get better both as a programmer as well as a manager Good personal conditions

Cons

Sometimes the work is intensive , but still fun

Viewing 2836 - 2838 of 2,900 Reviews

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Jobs at Agoda

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Principal HR Business Partner (Chicago)

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Agoda

Agoda reviews

Ratings by category

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Reviews by job title

Amazing place for working in a exotic localtion

Agoda sucks! Dont bother applying for a job here as customer support specialist.

Agoda - A place to grow and enjoy

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