Agoda sucks! Dont bother applying for a job here as customer support specialist. - Customer Support Specialist Agoda Employee Review

1.0
Dec 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Free starbacks coffee once in a while. Complementary snacks available on sone public holidays in pantry, modern work atmosphere

Cons

Hierarchy here, mngment thinks they are God. Badly-organized system coz company grows too fast. Mngment and bosses are unreasonable and dont listen to subordinates. Work under pressure. Etc...we lie to the customers too, poor them

Explore other reviews about Agoda

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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