Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 267 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "good pay and allowance on monthly basis" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 19 reviews)); "Too much office politics" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 5, 2016

Not good not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Life Balanced well. Good coworkers.

Cons

High pressure. Unstopped works facing.

4.0

Jul 20, 2016

Agoda

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good social environment. Good management

Cons

Flexibility to move unless in head office

2.0

Jul 19, 2016

customer experience group

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance Good colleugues International culture diversity

Cons

Micromanaging. Calculate attendence by seconds. After management changes, company does not reward but raised control. It is very frustrating and demotivating. Management does not trust you enough and does not give autonomy. Many colleagues are very devoted and people in good virtue but company doesnt know how to treat talented people.

Viewing 2815 - 2817 of 2,906 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

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