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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,896 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 27, 2018

      London office senior management is the worst i have seen.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and bonus. location is good if you live in west london. global offices allow for working in various countries.

      Cons

      senior managers lack the basic skills in leadership. favouritism towards certain staff and nationalities. nearly 50% turn over of staff due to no progression. management will blame staff for their own mistakes and choices.

      2.0
      May 30, 2017

      Don't believe in treating employees or customers well

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Do a great job recruiting, so there are a lot of talented, good people there - Great relocation opportunity to Bangkok

      Cons

      - The good people tend to leave rather quickly, revolving door for good talent - No employee engagement/development - Micromanagement, lack of clear direction & general schizophrenic vision leadership - Not very diverse, minorities not valued

      3.0
      Oct 18, 2014

      The US branch office is the worst place I've worked at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an emerging brand in the US. The growth was strong, promising. Exciting opportunities.

      Cons

      Micromanagement will be a downfall of this place. Some director looks at the clock once you leave your desk. The management team does not work with the clients-- all they do is just looking at your CRM reports and trying to find out why your productivity is not what they expected. The company definitely lost some great people in the US team because of the micromanaging system.

      avatar
      Agoda Response
      9y
      Valuable feedback. Thank you! We are committed to continiously look at how we provide a conducive and highly collaborative workplace for our rapidly expanding teams here in the US. This is not just the case in the US, but across all our 30+ office around the world. I am sorry to hear about some of your experiences with us. Since the time of your review, the Agoda team here has taken several steps to make sure team members feel supported and appreciated. And that we change the culture of our US offices for the better: we have relocated to a new office in the Empire State Building, opened our office in Los Angeles, put in place a strong learning & development framework and established regular communications between teams and senior leaders, including joint blue-sky thinking during our weekly Bagel Dialogues. Thanks again for your valuable feedback!
      Viewing 22 - 24 of 2,896 Reviews
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      Glassdoor has 3,242 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.