Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 187 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 83 reviews)); "Great team and atmosphere in the team" ((in 67 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career opportunities for the future" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 13 reviews)); "Too much office politics" ((in 11 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,898 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Nov 27, 2025

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good environment - Greate colleage - New Technology

Cons

Sometimes there are very strict deadlines

3.0

Nov 26, 2025

Cuthroat and toxic

Lead engineer

Recommend

CEO approval

Business Outlook

Pros

Decent compensation for Thailand Tech centric culture Pretty diverse workforce with a lot of diverse background and experiences

Cons

Toxic culture Lot of local thais have groupism among each other making it more difficult to succeed. Also their culture overvalues groupthink and highly looks down upon disagreements, making feedback and technical discussions all but impossible without it blowing up in your face. Your life here also depends on the team and manager, it's gotten a bit better recently.

5.0

Nov 23, 2025

Best salary

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Salary work culture Every employee treated very well

Cons

Not yet at least not like other companies Agoda follows good work environment

Viewing 121 - 123 of 2,898 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Senior Consultant, Learning & Development

Principal HR Business Partner (North America)

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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