Agoda reviews

3.9

78% would recommend to a friend

(2,898 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 29, 2025

Common corporate tech

Recommend
CEO approval
Business Outlook

Pros

* Technically strong leadership — The VP/C-level team is genuinely competent, and the culture overall feels meritocratic. You rarely question why someone is in a senior role. * Mature incident management & experimentation culture — Post-mortems, blameless reviews, and iterative experimentation are well-established practices. * Strong strategic focus on AI/LLMs — There is significant organizational attention and investment in AI, even if the product execution is still catching up. * Flexible hybrid work model — While the company is gradually shifting toward more in-office presence, the current hybrid setup remains convenient and workable.

Cons

* Core product feels mediocre — It often seems like there isn’t a strong drive to refine it or make it truly exceptional for end users. * Legacy-heavy architecture with limited long-term thinking — Rather than modernizing core systems, the tendency is to apply patches and short-term fixes. * More “coders” than “engineers” — Engineering excellence, best practices, and craftsmanship don’t resonate broadly across the org, which affects overall quality of the software. * Slow pace — Decision-making and delivery can feel sluggish. Some of this is normal for larger companies, but it’s still noticeable. * Weak health insurance — Particularly in Thailand, the default plan is inadequate; to get proper coverage you need to pay out of pocket for an upgraded plan. * A bit soulless culturally — Hard to build genuine connections or a sense of belonging; real bonding doesn’t seem to happen easily.

3.0
Nov 28, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

Hybrid work Vacation leave Possible bonus

Cons

Everchanging KPIs Offices closing around the world Internal bureaucracy

Viewing 118 - 120 of 2,898 Reviews

Glassdoor has 3,244 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.