Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 153 reviews)); "Benefit and work life balance is good" ((in 144 reviews)); "good pay and bonus." ((in 94 reviews)); "Great team and atmosphere in the team" ((in 73 reviews))

What are the cons of working at Agoda according to real employee reviews?

"need to perform otherwise there is no career progression" ((in 23 reviews)); "No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Too much office politics" ((in 12 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,896 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 20, 2026

Hire and fire company

Lead engineer

Recommend

CEO approval

Business Outlook

Pros

Diverse Good compensation Good engineers if you know where to find them. Hybrid Tech stack is deep

Cons

Toxic politics and backstabbing as you move higher. Management isn't involved in daily work and lacks visibility but holds all power. Being a lead engineer is taking all the responsibility but having no power for decision making. Terrible feedback process. 360 review system is biased since feedback from people you work with are diluted by feedback from people who you don't work with closely in larger teams yet gets graded the same. Company loyalty is lacking whether in thailand or singapore. Terrible feedback and appraisal process Inability to move within the organisation as originally promised on hiring.

1.0

Apr 19, 2026

NO Job Security

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

The only good benefit I could think of is their work from home policy.

Cons

1. Management disconnected from the floor, 2. No Job security or loyalty. They kicked me out after 9 years of service. 3. Use KPIs as a tool to push out employees instead of offering actual MSA or lay-off. Again to reduce cost.

5.0

Apr 14, 2026

Customer Service

Cse

Recommend

CEO approval

Business Outlook

Pros

Good Culture and work environment, WFH is best

Cons

confusing process, the company is Very Small

Viewing 34 - 36 of 2,896 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Principal HR Business Partner (North America)

Accounting Manager (Rocket Travel by Agoda)

Senior Consultant, Learning & Development

Senior Consultant, Learning & Development

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NO Job Security

Customer Service

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