Agoda reviews

3.9

78% would recommend to a friend

(2,897 total reviews)
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Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 9, 2017

Politics and Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented, hardworking employees, none of which are management.

Cons

- Employees are severely underpaid - No respect for personal time whatsoever - Micromanagement across all teams - Politics, politics, politics - High turnover due to limited room for growth, low pay - Branching off of limited room for growth - empty promises are made for promotions and merit increases (constantly) - Very little transparency - Initiatives and priorities change too fast with little warning and little organization - Cheap to the point of embarrassment - Disorganized - Terribly on boarding process for new hires - Discouraging atmosphere - Unrealistic expectations - Poor annual review process - Poor change management initiatives - Little structure around career development

1.0
Sep 16, 2017
Recommend
CEO approval
Business Outlook

Pros

1) MNC feel 2) Customer centric. They really value their customers and do anything and everything to make them happy but sadly don't have the same approach fro employees!!

Cons

1) Too much internal politics which is annoying as you are hardly judged on your performance and mostly on how much you butter the senior management 2) Employee feedback is a scam as they don't take any suggestions positively and keep taunting employees instead 3) Office space is bad as it lacks basic things Iike coffee machine and also has no employee engagement activities like rest zone, games etc. They are redoing Bangkok HQ but ignoring other locations as usual. 4) No employee off sites or activities expect Bangkok which is the HQ. They discriminate between their offices locations. 5) Racism all across the company as they are against people from developing countries and treat them badly. Pay them badly and don't prefer them for senior roles even though they are skilled and perform well 6) Limited growth if you are working anywhere except Bangkok 7) Salaries are the worst in online travel industry and they base salaries on your age and not on your skills and performance. 8) Your ideas are never welcome in this company. One bad move and you are gone. They put you on notice. 9) Lacks a dynamic CEO, change is needed but Priceline.com doesn't care as they are more focused on b.com 10) No clear goal or vision. Change strategy every day

3.0
Jul 11, 2023

Typical corporate job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hybrid work, 2 days p/w in office (but they would make it 5 days in office if they could) - Office is in the centre of the city - Yearly bonus, although the bonus structure recently changed - Some people are genuinely nice - 30 days remote work

Cons

- Annual leave only 15 days - Salary not aligned with global standards - Performance review structure makes it impossible to score highly - Hard to make friends in the office if you're not Thai - No career path, no significant raises - Management seems out of touch with employees - Huge salary gaps between nationalities / management vs non-management - AI will eventually take whatever job you have (management will get you to research how!) As at any corporation, employees exist solely to have their labour exploited to drive as much profit as possible, to line the pockets of US shareholders, and to boost the astronomical bonuses of management. The "cool" open-plan offices, pizza days, annual parties etc. are just gimmicks.

Viewing 31 - 33 of 2,897 Reviews

Glassdoor has 3,243 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.