Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great people and ambience to work at" ((in 74 reviews)); "Great team and very diverse" ((in 73 reviews)); "colleagues are friendly and willing to teach" ((in 60 reviews)); "Work life balance is good and you don't take work home with you." ((in 57 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 89 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 32 reviews)); "no bonus and a very redundant job" ((in 10 reviews))

Accor reviews

Compare reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 18, 2026

good group hotel

Maintenance engineer

Recommend

CEO approval

Business Outlook

Pros

In the most of their hotels they pay more than others in the same industry

Cons

there is not space to grow

Accor Response

3mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

4.0

Feb 17, 2026

Luxury

Director of food and beverage

Recommend

CEO approval

Business Outlook

Pros

Salary Location Autonomy of department

Cons

Poor upper management Don’t listen to feedback

Accor Response

3mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture

5.0

Feb 9, 2026

Excellent training

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

Strong training programs & great career progression

Cons

High workload in certain seasons

Accor Response

3mo

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

Viewing 25 - 27 of 2,184 Reviews

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ANALISTA DE RECURSOS HUMANOS

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GERENTE DE FRONT | HOTEL SOFITEL LA RESERVA CARDALES

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Accor

Accor reviews

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good group hotel

Luxury

Excellent training

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