Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great people and ambience to work at" ((in 74 reviews)); "Great team and very diverse" ((in 73 reviews)); "colleagues are friendly and willing to teach" ((in 60 reviews)); "Work life balance is good and you don't take work home with you." ((in 57 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 89 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 32 reviews)); "no bonus and a very redundant job" ((in 10 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 13, 2026

GSA at Novotel

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great working environment and really good Accor benefits

Cons

Long hours standing oftentimes in heels.

Accor Response

2mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

5.0

Mar 10, 2026

Taking care of people

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Working hours, flexibility, salary and bonuses.

Cons

Big company, so it creates time consuming processes

Accor Response

2mo

Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor People & Culture

5.0

Mar 4, 2026

Work

Data administrator

Recommend

CEO approval

Business Outlook

Pros

Nice environment to work with

Cons

I still haven't found one

Accor Response

2mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 22 - 24 of 2,184 Reviews

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Accor

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GSA at Novotel

Taking care of people

Work

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