Accor reviews

3.9

78% would recommend to a friend

(2,194 total reviews)
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Sébastien Bazin

89% approve of CEO

66% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 1, 2018

No decision power

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Globally known company, part of a big team

Cons

no decision power in some management positions

1.0
Feb 28, 2018

Tele Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the first week of training you get to play games, have fun and it is a really positive environment. The employees are really nice and the hours are flexible.

Cons

There is sooo much wrong with the company. Firstly the positive environment vanishes within the first few weeks and you realize it was all fake. Secondly they said we could get all the training we needed but I feel they don't teach you enough. Thirdly you need to be really pushy and have really thick skin to be able to sell and do well. While I was there in a month and a half they hired 30 people so the turn over rate is very high which is to be expected with this type of job but I gave it a shot anyway. Also trying to sell to people who don't want/wont use the membership is hard.

4.0
Feb 27, 2018

Excellent work / life balance

Recommend
CEO approval
Business Outlook

Pros

Working for a multi-national hotel chain like Accor allows for you to work and live in the most idyllic places in the world whilst you travel.

Cons

Upwards progression is typically reserved for individuals who commit to a singular hotel for a number of years. The salary is good, but difficult to save on. Also be prepared to work shift work, on weekends, and long hours.

Viewing 1864 - 1866 of 2,194 Reviews

Glassdoor has 4,944 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.