Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 18, 2026

Potential yet to be realised

Recommend
CEO approval
Business Outlook

Pros

A large, diverse organisation, great brands, with an ambition to be an industry leader.

Cons

Accor has great ideas, but what's executed on the hotel level and the local work culture needs a lot of improvement. Systems and tech are very limited.

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Accor Response
1mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible job, pretty easy work

Cons

None yet. I haven’t been there long

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Accor Response
1mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

fun community in the work place

Cons

ver disorganised management of employees

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Accor Response
2mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
Viewing 16 - 18 of 2,184 Reviews

Glassdoor has 4,925 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.