Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

amazing staff and manager, they guided me well in training and making me fit for the work

Cons

nothing i can say, everything is fair enough

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Accor Response
9mo
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
5.0
Aug 20, 2025

Good enough

Recommend
CEO approval
Business Outlook

Pros

Good culture. Established processes, procedures and mutualised resources.

Cons

Limited budgets and limited HR resources, HR being stretched, not much room for creativity. Quite political.

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Accor Response
9mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable salary, supportive team, regular feedback, opportunities for growth

Cons

Rotational shifts, small commission, customer service can be very demanding

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Accor Response
9mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 82 - 84 of 2,184 Reviews

Glassdoor has 4,926 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.