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      Accor

      Engaged Employer

      Accor reviews

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      3.9

      78% would recommend to a friend

      (2,184 total reviews)
      avatar

      Sébastien Bazin

      88% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 30, 2025

      Great opportunities

      Restaurant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career progression. On the job training.

      Cons

      Working hours can vary depending on how busy the day/night is

      avatar
      Accor Response
      9mo
      Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture
      5.0
      Aug 26, 2025

      Amazing company

      Global employer brand manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accor offers a diverse and inclusive environment that truly values employee development and well-being. From day one, I felt supported by an engaging and approachable leadership team and inspired by the collaborative culture. The company’s strong focus on continuous learning, combined with opportunities for professional growth, international assignments, and career mobility, makes it an excellent place to build a career in hospitality. Additionally, employee wellness programs and a dynamic, innovative work environment with a clear vision contribute to a highly rewarding experience.

      Cons

      - Workload may fluctuate during peak seasons, requiring flexibility - Communication across different regions can sometimes be challenging due to scale - Changes in leadership or strategy can take time to filter down to all teams

      avatar
      Accor Response
      9mo
      Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
      3.0
      Aug 24, 2025

      ABSAS FARMS

      Reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      it has good benefit and good dental plans

      Cons

      it works load is high

      avatar
      Accor Response
      9mo
      Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
      Viewing 79 - 81 of 2,184 Reviews
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      ReviewsAccor reviews

      Glassdoor has 4,926 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.