Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great people and ambience to work at" ((in 74 reviews)); "Great team and very diverse" ((in 73 reviews)); "colleagues are friendly and willing to teach" ((in 60 reviews)); "Work life balance is good and you don't take work home with you." ((in 57 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 89 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 32 reviews)); "no bonus and a very redundant job" ((in 10 reviews))

Accor reviews

Compare reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 29, 2025

Busy work low pay

Kitchen porter

Recommend

CEO approval

Business Outlook

Pros

No abusive behaviour from chefs

Cons

Low pay for constant work

Accor Response

7mo

Thank you for your review and for acknowledging the positive aspects of your experience with our teams. We understand your concern regarding compensation and workload. Please know that we continuously review our practices to ensure fairness and competitiveness, while striving to create a supportive and engaging work environment for all. If you wish to discuss this further, we encourage you to reach out to your HR representative. Kind regards, Accor People & Culture

4.0

Oct 29, 2025

Work-Life Balance Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Great pay

Cons

Limited room for career growth

Accor Response

7mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

1.0

Oct 28, 2025

They only care about revenue and numbers

Night auditor

Recommend

CEO approval

Business Outlook

Pros

There's no pros at Accor

Cons

Greedy, unsupportive management who only want to maximise revenue at employees expense. Employees are just numbers on payrolls

Accor Response

7mo

Thank you for your review, we’re sorry to hear that your experience at Accor did not meet your expectations. We take such feedback seriously, as it helps us identify areas where we can improve. We understand your concerns regarding management and employee support, and we continue to work on fostering a more people-focused culture through dedicated leadership trainings and engagement initiatives. If you would like to share more details or discuss your experience further, please don’t hesitate to reach out to your HR representative. Kind regards, Accor People & Culture

Viewing 46 - 48 of 2,184 Reviews

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Accor

Accor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Busy work low pay

Work-Life Balance Company

They only care about revenue and numbers

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