Acadsoc reviews

2.9

40% would recommend to a friend

(1,158 total reviews)

36% positive business outlook

Acadsoc has an employee rating of 2.9 out of 5 stars, based on 1,158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Acadsoc employee rating is 22% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jan 11, 2021

Penalties

Recommend
CEO approval
Business Outlook

Pros

Your time is flexible because work from home

Cons

Receive penalties for CS negligence and inconsiderateness

1.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Most of the students are nice and willing to learn. You can work from home.

Cons

The rules and policies of Management and how they are enforced. There are penalties deducted from your salary on a regular basis, 30 seconds late to clock in, they will deduct half your hourly salary. If you miss a class due to power outage or internet outage, they will deduct you 3 times the lesson rate. Late or early to class, you will get penalized 2% of your hourly rate per minute. On top of this a complaint either from the student or their QA team will grant you an automatic 50% hourly rate penalty. Complaints from students are rare, but if you do get a complaint, the Supervisor in charge of you will almost always take the students side. QA's are regularly checking the recorded videos for each class you take, checking for minor discrepancies . Such as poor lighting, Noisy backgrounds, Turning your head away from the camera for a few seconds. You will know if it is a student complaint as it will be notified to you straight away. If a complaint comes days after your class, you know it has come from Acadsocs QA department. Complaints from the QA are quite common. There are two teaching tools which you will use, A-Classroom and Classin. Both tools do enable you to do your job rather effectively, the problem is that there are always issues with the stability of them. Classin will often crash and you really need a high spec computer to use it, its uses allot of computer resources. A classroom is more resource friendly, but has allot more technical issues such as not being able to load the classroom, material not loading, freezes, etc. The network servers they use are quite often overloaded , resulting in poor connection quality even if your internet is high speed. Quite often this results in either a complaint or not being able to enter the classroom on time. If you take a screenshot to prove this, they will still say that it is your network that has the problem. If ever a problem does occur with the class, they will give you 2 minutes to report it to the CS otherwise they will tag you as absent. Sometimes this is especially difficult due to the overloaded servers and the tools not working properly. Tutor Managers(Supervisors) , only really care about their own personal team scores, they don't care about the individual teachers well being at all. If you are not performing or have some issues which effect their score. The Tutor Managers will just freeze you out by locking your schedule, and then by ignoring any requests you have. The only time the Tutor Managers are responsive to you, are if they an issue with you. If you have a legitimate request , they will just ignore you. If you make a complaint about something, don't be surprised if they just remove you from the system without telling you.

1.0
Jan 11, 2021

The unfair tyranny

Recommend
CEO approval
Business Outlook

Pros

You will have a number of students after a couple of months

Cons

They impose strict punishments that are not nearly close to the size of the issue. They hardly accept the responsibility when there is some system failure from their side which happens quite often. Then they charge the poor teacher as much as 6 lessons and take the money from their account without their acceptance. They have a poor SC team performance which is way more powerful than the teachers. They can claim and punish the teachers. My tutor is polite but hardly available. The pay is not good. for the native ( or native-like teachers which are introduced as native Teachers) the pay is compared to chicken feed. All in all, I've had a terrible experience with them and after one year I can't put up with their bullying and arrogance. The manners not being felt as painfully at the beginning. They have trainings that have a moundane assessment.

Viewing 427 - 429 of 1,158 Reviews

Glassdoor has 1,318 Acadsoc reviews submitted anonymously by Acadsoc employees. Read employee reviews and ratings on Glassdoor to decide if Acadsoc is right for you.