Abt reviews

3.9

71% would recommend to a friend

(261 total reviews)

Mike, Ricky, Jon & Billy Abt

87% approve of CEO

74% positive business outlook

Abt has an employee rating of 3.9 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Abt employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

261 reviews
4.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Creative workplace architecture and employees are kind.

Cons

Management can sometimes be so focused on the "Customer is always right" mentality that they come across as representing their employees as either incompetent or incapable of helping the customer. This occurs during various customer complaint resolutions when managerial approval is needed to appease the customer.

avatar
Abt Response
3y
Customer Service is our bread and butter, it is what has kept us growing for the past 86 years. The customer is right 99.9% of the time. We empower all of our staff to make decisions based on our motto “The answer is always YES to any reasonable request” Therefore we expect extra effort from our customer service team and encourage them to go the extra mile. Of course mistakes will be made but we take those experiences and use them as teaching moments.
4.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

easy going, commission, friends, candy store

Cons

micromanged, strict, long hours, on feet,sweater vest

Viewing 58 - 60 of 261 Reviews

Glassdoor has 275 Abt reviews submitted anonymously by Abt employees. Read employee reviews and ratings on Glassdoor to decide if Abt is right for you.