AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Dec 3, 2025

They don’t care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and that’s about it.

Cons

Over the past several years, the workplace culture has declined significantly. The “people-first” approach that once set this company apart no longer seems to exist. Employees with decades of service—those who have earned awards, delivered measurable value, and saved the company millions—are often let go without meaningful consideration. Leadership decisions are frequently made without consulting direct supervisors, resulting in sudden workforce reductions that occur as often as every quarter. This creates an environment of instability and uncertainty, where employees feel constantly at risk. There are many companies that genuinely value and support their employees. Unfortunately, this is no longer one of them. The lack of transparency and consistent layoffs make it difficult to feel secure or focused in your role.

2.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- The benefits are genuinely strong. AT&T offers robust health coverage, solid retirement options, and one of the most meaningful perks is the separate paid time off specifically for caring for family; distinct from regular PTO. This is a rare and truly valuable benefit. - Compensation is competitive and there are clear structures for pay, bonuses, and progression. -Large company with many resources and opportunities to learn if you're proactive.

Cons

- The culture can feel negative, rigid, and at times toxic. If you don't fully assimilate or "fall in line", it's made clear that you don't belong. - It's extremely difficult to speak up, push for change, or offer a differing perspective without fear of being labeled 'not aligned' or 'resistant'. - The return-to-office mandate is overwhelming and has created a stressful environment. Having to track hours an days in the office makes it feel like you're clocking in and out; even in roles where remote work has proven fully effective. - There is absolutely no flexibility to work from home under any circumstance, even when remote work would not impact productivity. - You often feel like a cog in a massive machine: easily replaceable, unseen, and not valued as an individual.

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked the bonuses. They did change on how you earn them. Instead of it being based on the individual they changed it to how the overall department preformed. You could also earn fame points and that was a nice added bonus.

Cons

Management is absolutely horrible. I had to get the union involved. I work hard and value my customers but management always found the negative in everything you do. It's really hard to work for a company that constantly puts you down. I have talked to a lot of other employees and they felt the same way.

Viewing 199 - 201 of 42,055 Reviews

Glassdoor has 46,473 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.