AT&T reviews

3.3

52% would recommend to a friend

(42,041 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Apr 14, 2026

Good pay, but exhausting

Recommend
CEO approval
Business Outlook

Pros

Good pay with overtime benefits

Cons

If you have children you won't be seeing them. Only guaranteed one weekend off a month. Never know when you're going to go home fluctuations with work and demand. AT&t doesn't care about appointment windows which directly translate to. They don't care when you get home or if you're going to pick up a job that should have been picked up in the morning at the end of the day

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It used to be a great place to work with seamless process and clear direction.

Cons

A recent reorg has sent the teams into a frenzy. Work waterfalling in and not enough staff to do the work. Little to no regard to employee work/life balance. A RTO mandate that is also increasing stress on teams, and a watchdog mentality to ensure everyone is in office 8 hours a day.

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Decent Base Salary

Cons

Micromanagement - Daily meetings, funnel reviews, and metrix checks. Managers are very aggressive and not supportive. Constant pressure close daily. Split days off. The company car isnt really a benefit because they are constantly monitoring it. You have to bring it right back home after your shift and they micromanage your driving. What you quote the customer is very deceptive, with lots of fine print. The system they use is outdated and buggy. Things go wrong all the time, and dealing with ATT's customer service to help fix it is a nightmare.

Viewing 160 - 162 of 42,041 Reviews

Glassdoor has 46,457 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.