AT&T reviews

3.3

52% would recommend to a friend

(42,045 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Mar 17, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a very open and diverse place to work as far as getting to be you without having to dress-up and pretend to be someone you're not or forced to wear long sleeves in 95 deg weather because you have a tattoo or a piercing.

Cons

Since ATT took over i've sat and watched my friends be let go because they must down size my building so they can, for the first time in 20yrs shut it down at night and outsource to el salvador. ATT don't care about their employees only money and they care how many customers you've saved and helped and made a difference with, if they can get rid of you and put someone else in your place for a lower pay. They dont care if they hurt the employees because we no longer have a face with the company, we are a payroll number now and that's it. White at lease sat front line with us and felt our pains and what we go through and realized we are people with faces not numbers on paper and have bills and family to care for, Stanky wont do that. Heaven forbid he gives up his nice car for a week to see what unknown scheduling is like or wish you could get that overtime so you don't have to choose if you're paying the mortgage this month or the car payment or wish you could get a second job but have no idea what your schedule is so you cant even tell them when you would be available. Stanky really made dtv stinky!!!

3.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

You can make hella money if you sell, sell, sell Lots lf overtime (pro and con) Excellent health insurance - includes health, vision and dental if you choose You can move up fast ... if you sell a lot and management likes you Company phone and discount on personal AT&T service Promotions for free stuff - phones, bluetooth headsets, etc.

Cons

Long days, standing all day, you have to sell people things they don't want and/or need Work/life balance not so good Insane metrics for sales that are difficult to reach especially with the crazy expensive rate plans

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AT&T Response
9y
Thanks for your input! Goals help us stay competitive and to grow as individuals and as a company. But we try to balance the challenge of meeting sales goals by providing top-notch pay and benefits. We appreciate you and will ensure your feedback is heard.
2.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

* Work/life balance and WFH each week * Good (not great) perks and discounts on AT&T services and accessories * Great coworkers. Fun people in the San Francisco and Palo Alto tech offices

Cons

* Work is as slow as molasses. Things that would normally take a week may take years * Most leadership has been there fore 20-30 years without any intent to modernize procedures * Very political. This is NOT a meritocracy. * Donation matching is very sneaky. AT&T takes donations from your check and donates it for you. They take the tax benefit. * Benefits are below par and expensive * Severely understaffed. Staffing is incredibly difficult and slow. Phone screen -> offer -> hire can take 2-3 months * California officers are treated as inferior to Plano headquarters

Viewing 157 - 159 of 42,045 Reviews

Glassdoor has 46,461 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.