AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent Work/Life balance depending on team. Allows WFH, decent vacation package. Unlimited sick time.

Cons

Decent when hourly, I've seen many salaried employees work 50+ hours weeks at a time. Pay is very low for the Seattle area, recent college hires have been getting more starting pay than employees who have been with the company for 4+ years. You're consistently being micromanaged, all the time you hear stuff like you're great talent etc. They're really trying hard to keep employees at the moment, turnover is pretty high. If you just want to collect a pay check and coast by, this is the place to be.

1.0
Oct 4, 2018

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

During your 8 hour shift, you are on the phone. Constantly. Your breaks are predetermined. That is, you cannot take a break at a time you want. Your performance is solely measured with quantitative numbers e.g. how long your calls are and how many technicians you send on site. No one really cares if you help the customers.

Cons

Literally nothing. I mean you get your salary, if that's something.

1.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The money. If you’re willing to be treated like garbage for a decent paycheck then go for it. I rather live under a bridge.

Cons

Management is power hungry Favoritism runs rampant Micro management is the name of the game You will feel like you’re about to lose your job everyday The union works for them They will make changes(to your schedule, your seating, your role) on a weekly basis They will treat you like dirt

Viewing 142 - 144 of 42,048 Reviews

Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.