AT&T reviews

3.3

52% would recommend to a friend

(42,037 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay. Decent benefits even though they seem to get worse for everyone every year no matter where you work, unless in the C-Suite or in Congress.

Cons

Decisions get made without regard for situational difficulties. I had customers who completely abandoned markets due to some of these decisions, resulting in no revenue going forward. These were good customers who paid an ever- increasing bill, month in and month out, on time for years. If you are too vocal these kinds of things, it will reflect negatively on you even though you’re just doing whatever you can to keep your billed revenue numbers up. Despite all of this, I still worked very hard to make sure I was doing everything I could to succeed. My last year there, 55-60 hour weeks were becoming normal, but I was selling and ended at over 150% NSR. I had what I thought was a pretty good start to 2023, but was laid off after 1Q23. Sad end to an almost 30 year career there.

4.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to move up. Great compensation. Nice amenities being located in the AT&T discovery district.

Cons

Employee pays for parking downtown Dallas, most have to ride a shuttle from parking garage to office building Return to office policy requires 3-5 days in office Corporate politics tend can be a distracting factor Overcrowded office floors due to main hubs being Dallas and Atlanta as of 2023

1.0
Sep 21, 2023

Avoid it

Recommend
CEO approval
Business Outlook

Pros

Inbound calls so you don't have to find leads

Cons

The biggest con is the fact that they give you an extremely hard to reach quota when you have so much fraud coming in. They'll blame the sellers and say they aren't doing enough when most calls are fraud or customer support. If you don't hit your numbers (the bare minimum is 100%), then they will put you on a performance plan that is impossible to actually complete in order to say they gave you a fighting chance when, in all actuality, they're planning on firing you no matter how hard you work or how bad the calls are. My numbers increased while still on the plan and was still let go. AVOID AT&T THEY ONLY CARE ABOUT MONEY AND SEE YOU AS A $ SIGN.

Viewing 88 - 90 of 42,037 Reviews

Glassdoor has 46,453 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.