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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,041 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      1.0
      Jun 27, 2008

      Bring back Pacific Bell...please

      Avertising account sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The medical benefits and commission monies, and being a union office.

      Cons

      management is inept, treat employees with no respect...management likes turmoil in the workplace, loves to write employees up for "insubordination"...thats the buzz word. First level "Sales Managers" are anything but..no motivation, no selling skills...just pressure, and more micro-manage time keepers then anything else. They are so afraid of their general manager that they encourage employees to cheat, steal, anything to try to make a sale. The GM pitts the first level managers against one another. No sale or customer service is good enough. You are only as good as your last sale.

      1.0
      Jun 25, 2008

      Complying with federal regulatory issues doesn't count anymore.

      Regulatory
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only to make connections with better opportunities.

      Cons

      Everything else. Management uninterested in employees. No security. Poor benefits that will get worse in 2009. An across the board disinterest in complying with federal regulatory matters (EPA, OSHA) since first combining with BellSouth and incredibly worse since joining with AT&T. The old days of Southwestern Bell Wireless complying across the board are gone - replaced with ('we'll get away with what we can and pay fines on what we can't, because it's cheaper than doing it right'). I pray to God these greedy bastards get caught and publically exposed. A fair treatment would be to show the difference between what was formerly done and how business is conducted now.

      3.0
      Jun 25, 2008

      Sad disappointment for employees and customers.

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable pay and good working (environmental) conditions. Now--steady/secure job.It would be hard to get hurt on the job--unless a customer got into the office!!

      Cons

      Mass confusion between work groups. No long range planning and no idea how to achieve goals.Bosses are selected by body-type rather than by ability. Lazy bosses and uninformed and ill considered company planning. Extremely poor customer service--bordering on stupid in it's execution.The company is now treating employees like they have been treating their customers for years!!

      Viewing 41926 - 41928 of 42,041 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,457 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.