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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,045 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Aug 4, 2008

      Big bucks, but be ready to deal with really bitchy customers.

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well if you like high pressured sales and making cold calls during down time, good benefits though

      Cons

      OMG, I could write a book. I'll give Reader's Digest condensed version. Every other customer has some kind of issue where they jump down your throat. You have to be super nice to them (in order to get all 5's from a customer survey) but they can be bitches. The company pushes relentlessly to make cold calls, sell other products with every customer, exceed goals, beg for all 5's...relentlessly. Push, push, push, relentlessly.

      2.0
      Aug 4, 2008

      Used to be a great place to work.

      Service order specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. The benefits are good, however that will probably change when the new contract is reached. There a re a lot of good people working at the phone company, and there are still remnants of the old work ethic left. Vacation time is generous, however it can be difficult to take your vacation due to "needs of the business"

      Cons

      In Connecticut, there is little change for advancement due to the fact that the company is moving work out of state. Morale is really down, due to what seems like monthly surplussing of jobs. Company focus is totally on numbers (sales, productivity) and customer service has gone by the wayside.

      Viewing 41887 - 41889 of 42,045 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,461 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.